Account Coordinator (Spirits + Airline Client)

Full Time, NY

ABOUT MKG

Founded in 2003, MKG is a women-led creative agency specializing in brand action. Brand actions – including live experiences, digital, virtual, and hybrid events, employee engagements, and social impact actions – humanize brands through creative storytelling and thoughtful, purpose-driven engagement. We’re proud to be long-standing partners to brands like Google, Target, Netflix, Meta, lululemon, Delta Air Lines, and Dos Equis.

MKG has offices in NYC and LA. Candidates are expected to live within commuting distance of either office and be present for collaborative, in-person work on Tuesdays, Wednesdays, and Thursdays.

GENERAL PURPOSE:  MKG is seeking a resourceful and enthusiastic Account Coordinator to support multiple key lines of business for the agency. This is a strategic and qualitative role that develops and produces live event activations and will report into an Account Manager on several businesses. The ideal candidate will have a genuine desire to roll up their sleeves, learn in a fast paced environment, and execute programs from start to finish.

The Account Coordinator will support the team to produce large scale tour activations as well as events of small to medium-size. They will play a key administrative role within the team. All programs will be in support of various client B2B and B2C marketing efforts across various industry tentpoles, brand-owned summits, and everything in between.

FLSA: $59K-$65K
***This is the minimum + maximum base salary that we, in good faith, are willing to pay at the time of the posting.

Salary commensurate with experience.

MAJOR JOB OBJECTIVES AND RESPONSIBILITIES: 

  • Support team in planning and executing all B2B & B2C programs, both virtual and physical
  • They will transcribe and distribute meeting minutes, create and maintain event program status reports/documents, production schedules, and task lists for all active projects.  
  • Provide administrative support including organizing and maintaining internal and external resources
  • Prepare meeting materials and author and circulate thorough notes for all status meetings and project-related meetings
  • Actively contribute to creative ideation for brand activations and initiatives 
  • Track expenses; process, manage, and file invoices; Ensure all internal team members’ project expenses are requested and accounted for
  • Shadow Account Executives/Managers on the business to learn the ins and outs to producing pre-recorded and live experiences
  • Support coordinating all 3rd party vendors, generally to include virtual platforms, venue, catering, décor and furnishings, graphics, fabrication, installation and dismantle, labor, audio visual, content capture, etc.
  • Provide assistance in event measurement, surveying and reporting
  • Work with 3rd party invitation software; write, design and distribute invites for events
  • Design and deploy communications via registration tool (as required): save-the-date, invites, reminders to register, event reminder, thank you emails, post-event surveys
  • Craft and send out post-satisfaction surveys to speakers and audiences to collect valuable insights for future planning and event analytics
  • Track key feedback in the master database
  • Manage calendars for internal and external meeting bookings
  • Serve as internal brand custodian, organizing and maintaining internal resources, effectively communicating brand guidelines, goals and expectations to resources within and outside the agency
  • When in-person, traveling 30-35%

ESSENTIAL FUNCTIONS:

  • Communicate effectively orally and in writing
  • Interact professionally with various levels of Company employees and outside representatives
  • Prepare reports and correspondence
  • Represent the Company before the public
  • Handle highly confidential information
  • Meet tight time constraints and deadlines
  • Analyze situations and identify problems
  • Exercise judgment and creativity in making decisions
  • Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected. 
  • Read, write, speak, and understand English

REQUIREMENTS AND QUALIFICATIONS:

Education/Certification:

  • Bachelor’s degree

Work Experience:

  •  1+ years of work experience involving project management, event production (physical & virtual), and client management

Knowledge/ Skills/ Abilities:

  • Experience working directly with clients and internal teams to deliver on projects from client brief through to execution
  • Have an understanding of the experiential landscape
  • Have an interest in keeping up with the latest industry trends
  • Be able to think creatively about a variety of challenges and apply their organizational skills accordingly
  • Have excellent prioritization skills 
  • Ability to remain calm under pressure and when projects shifts occur
  • Comfort presenting business and technical content to peers and general audiences
  • Demonstrated ability to effectively communicate with clients and colleagues
  • Proficient in using Microsoft Office Programs, Google Suite, Adobe Photoshop, Keynote, Outlook, Marketing Tools
  • Have the ability to manage up
  • Ability to multi-task across multiple projects/disciplines